CX Gifting Strategy: Starting with the end in mind
Learn about the fourth step towards building a sending strategy for your CX Teams.
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Create an AccountIn this clip, hear from Heather Williams, Sendoso's Director of Customer Success, about an important step toward building a sending strategy: starting with the end in mind. In this video, you'll learn about the importance of thinking about your end goal in terms of metrics and building a strategy from there.